This Shipping Policy outlines the delivery and installation procedures for Display Fridge Wholesale UK (“we”, “us”, or “our”). Our aim is to provide clear information to ensure a smooth transaction and customer satisfaction.

Delivery & Collection

Estimated Dates: Delivery or collection dates provided by us are estimates only. We cannot accept liability for any delays, regardless of the cause.
Delivery Location: All cabinets are delivered to the front door of ground floor locations only. This policy is in place to ensure the safety and efficiency of our delivery process.
Assistance with Delivery: The delivery person or driver may, at their discretion, assist in delivering the cabinets to a location within the premises nominated by the customer. However, this service is provided at the customer’s sole risk. We will not be liable for any damage or loss that occurs during such assistance.

Installation

Responsibility of the Buyer: It is the responsibility of the buyer to ensure that the equipment is installed and commissioned by a qualified refrigeration engineer. All associated costs for the installation and commissioning are to be borne by the buyer.
Environmental Conditions: The equipment should not be installed in locations where the maximum room temperature exceeds 25°C or the humidity is above 60%. These conditions are essential to ensure the optimal functioning of the refrigeration equipment.
Installation Guidelines: The buyer must adhere to the installation guidelines as provided in the manufacturer’s manual and any additional instructions provided by us. It is crucial to follow these guidelines to ensure the safe and effective operation of the equipment.

Liability

We will not be responsible for any loss, damage, or additional costs that may arise due to improper installation or failure to follow the recommended environmental conditions for the equipment.

Contact Information

For any queries or further information regarding our Shipping Policy, please contact us at info@display-fridge.co.uk.